Privacy Policy

Arise Home 4 Care Inc.

Effective Date: January 6, 2026

Arise Home 4 Care Inc. (“Arise Home 4 Care,” “we,” “our,” or “us”) is committed to protecting the privacy, dignity, and personal information of the individuals and families we serve. We recognize the trust you place in us and take our responsibility to safeguard your information seriously.

This Privacy Policy explains how we collect, use, store, and protect personal information through our website and services, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

1. Information We Collect

We collect only the information necessary to provide compassionate, safe, and effective care.

a) Personal Information

This may include:

• Name
• Phone number
• Email address
• Mailing address
• Information submitted through contact forms or service inquiries

b) Care and Support Information

With consent, we may collect limited personal and care-related information to:

• Assess service needs
• Develop individualized support plans
• Ensure continuity and quality of care

c) Employment Information

If you apply for a position, we may collect information such as:

• Resume and work history
• Qualifications and references

d) Website Usage Information

We may collect basic technical data such as:

• IP address
• Browser type
• Pages visited

This information helps us improve our website and does not identify you personally.

2. How We Use Your Information

We use personal information to:

• Provide home care and developmental disability support services
• Communicate with clients, families, and caregivers
• Respond to inquiries and service requests
• Process employment applications
• Improve our services and website
• Meet legal, regulatory, and funding requirements

3. Consent

We collect, use, and disclose personal information only with your knowledge and consent, except where permitted or required by law. Consent may be provided verbally, in writing, or electronically and may be withdrawn at any time, subject to legal or contractual obligations.

4. Sharing of Information

We do not sell or trade personal information.

Information may be shared only when necessary:

• With authorized staff and caregivers involved in service delivery
• With healthcare professionals or service partners, with consent
• When required by law or regulatory authorities
• To protect the safety and well-being of clients, staff, or the public

All third parties are required to maintain confidentiality and protect your information.

5. Protection of Personal Information

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure. Access is limited to authorized personnel who require the information to perform their duties.

6. Retention of Information

Personal information is retained only as long as necessary to fulfill the purpose for which it was collected, or as required by law and regulatory standards.

7. Your Privacy Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information
• Ask questions or raise concerns about privacy practices

Requests will be handled in a timely and respectful manner, subject to identity verification.

8. Cookies and Website Analytics

Our website may use cookies to improve functionality and user experience. You may disable cookies through your browser settings; however, some website features may not function properly.

9. Third-Party Websites

Our website may contain links to third-party websites. Arise Home 4 Care Inc. is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Arise Home 4 Care Inc.

581 Hayward Cres., Milton, ON L9T 4T8
enquiries@arisehome4care.ca

+1 437-727-8970